The first 30 days home, in the right order.
Tīmata is a step-by-step guide for people leaving prison, their whānau, and the people who support them. Steps come in the order they're needed, so nobody has to work out where to start. No account, and nothing to hand over.
No phone handy? Start on the web
- PrivateNo account, no phone number
- OfflineNo signal needed in the apps
- CheckedSources linked and checked
One guide, three ways in.
The same carefully checked steps, framed for whoever is holding the phone.
Me
A step-by-step guide for the first 30 days after release. What to do today, and what comes next.
Someone else
For whānau and friends. How to help, what to expect, and support for you too.
People I work with
For case workers, mentors and support services. The full guide, to walk people through it.
Always know what to do next.
Some things have to wait for others. You need a birth certificate before photo ID, and ID before a bank account. Tīmata puts it all in order and shows you what you can do today.
Release day
First things first
- Report to Probation
- Steps to Freedom grant
Week 1
Get your ID
- Birth certificate
- Photo IDafter your birth certificate
- RealMe (online ID)after your birth certificate
- Tax (IRD) number
Weeks 1–2
Money
- Bank accountafter your ID
- Jobseeker benefit
- Community Services Cardafter Jobseeker
Weeks 1–4
A place to stay
- Emergency housing
- Supported housing
- Public housing listafter Jobseeker
Weeks 2–4
Health and work
- Sign up with a doctor
- Work and training
- Phone and internet
Nothing to sign up for. Nothing to hand over.
The people using Tīmata have good reasons to be careful with their information. So it's built to need none.
See how every step is checked →Recommend it with confidence.
For probation, reintegration services, charities and community groups. Tīmata asks nothing of the people you work with: no account, no phone number.
For care workers →- Point people to the App Store, Google Play, or the web link.
- They pick “Me” and get a guide for their region, in the right order.
- You open “People I work with” for the full guide, to walk them through it.

Tīmata
Starting again,
one step at a time.